Your Data & Your Rights
This Privacy Policy explains what personal data jilis collects from players in the Philippines, how we use it, who we share it with, and what rights you have over your own information. By registering an account or using any part of the jilis platform, you agree to the practices described here. If you have questions, our FAQ page is a good starting point, or you can review our Terms and Conditions for the full legal framework.
When you register an account on jilis, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect account activity data such as login timestamps, game history, transaction records, and device information used to access the platform. This information is necessary to verify your identity, process transactions, and deliver a personalised experience on the platform. We may also collect information you voluntarily provide when contacting our support team or participating in platform surveys. Technical data such as IP address, browser type, and operating system may be collected automatically to help us maintain platform security and performance.
jilis uses your personal data primarily to operate and maintain your account, process deposits and withdrawals in Philippine pesos, and verify your eligibility to use the platform. We also use your informationto send you important account notifications, security alerts, and platform updates that are relevant to your use of the service. Where you have given consent, we may also send you promotional communications about new games, sports betting events, or special offers available on the platform. You can withdraw your consent to marketing communications at any time by updating your account preferences or contacting our support team. We do not use your personal data for any purpose that is incompatible with the reasons for which it was originally collected.
jilis does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and customer support tools — all of whom are contractually required to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by applicable law or a valid legal order. Any third-party providers we work with are carefully vetted and are not permitted to use your data for any purpose beyond the specific service they provide to jilis. We will always inform you of any material changes to how your data is shared, to the extent permitted by law.
The jilis platform uses cookies and similar tracking technologies to remember your session, maintain your login state, and improve the overall performance of the site on your device. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as account login and transaction processing. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the mobile experience for Filipino users. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies will not affect your access to the main platform features. By continuing to use the jilis platform, you consent to our use of cookies as described in this policy.
jilis applies industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction at every stage of processing. All data transmitted between your device and the jilis platform is encrypted using secure protocols to prevent interception during transit. Access to personal data within our organisation is strictly limited to personnel who need it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to ensure our systems remain robust against emerging threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable Philippine data protection regulations.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data in certain circumstances permitted by law. You also have the right to object to or restrict certain types of processing, and to request a copy of your data in a portable format where technically feasible. To exercise any of these rights, you can contact the jilis support team at support at jilis.win with your request, and we will respond within a reasonable timeframe in accordance with applicable regulations. We may need to verify your identity before processing any data rights request to ensure the security of your account. If you believe your data rights have not been respected, you have the right to lodge a complaint with the relevant data protection authority in the Philippines.
jilis retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations in the Philippines. Transaction records and account history may be retained for a longer period where required by financial regulations or anti-money laundering obligations applicable to online entertainment platforms. When your data is no longer required for any legitimate purpose, we will securely delete or anonymise it in accordance with our internal data retention schedule. If you request account closure, we will begin the process of removing your personal data from our active systems, subject to any retention obligations that apply. You can request information about the specific retention periods applicable to your data by contacting our support team.
jilis reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features, and any updates will be published on this page with a revised effective date. We will make reasonable efforts to notify registered players of material changes through the platform or via the contact details associated with their account. Your continued use of the jilis platform after any update is published constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically so you are always informed about how your personal data is being handled. If you have any questions about this policy or how your data is used, please visit our FAQ page or contact us directly at support at jilis.win.
Quick Answers
Here are the most common privacy questions from Filipino players on the jilis platform.
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